Use API integration to tackle the complicated challenges of travel sector payment processing.

The travel sector is a complex environment with many segments and live moving parts. Online travel agents (OTAs), travel marketplaces, hotels, ground transport and tour and activity operators all require different payment needs and services that operate in real-time.

Travel sector business payment processing often requires unique additional payment features and options compared to other business types. Payment methods, card types, multi-currency payments, online fraud protection, data security, charge-backs, varying processing fees and smooth integration into existing software platforms make travel business processes friction-heavy. As such, travel businesses require more flexible adoption of payment gateway API integration through which these businesses issue travel tickets and manage bookings.

What is a Payment Gateway?

A payment gateway is simply a software application that facilitates the transfer of information between a payment portal (e-Commerce site) and the acquiring bank that authorizes (or declines) a customer’s payment.

What is API Integration?

API Integration enhances business productivity by connecting applications, allowing them to talk to each other, and creating new workflows. An Application Program Interface (API) enables interaction between data, applications, and devices. The API specifies how software components interact. They can access and send data, or request services from one application to another.

How can API Integration benefit Travel Industry businesses?

A custom software solution can help you connect the specific systems you need while protecting your data and maintaining regulatory compliance, as well as facilitating channels for you to get paid faster. API Systems Integration can build a seamless solution across multiple platforms that saves time and reduces operations costs. Speed-up and efficiently manage credit card processing or independent processing direct to suppliers. API Integration allows your business to customize payment pathways to suit your operational needs, integrating your chosen processing provider to work with your travel reservation engine.

Payment gateway API integration can help your travel business:

  • Simplify workflows to help convert more sales and save time
  • Add more touch-points to increase acceptance rates and gain more users
  • Delight customers and get more bookings with a smoother, hassle-free checkout experience
  • Keep your finger on the pulse with real-time alerts of specific transactions or incomplete transactions
  • Accelerate revenues by offering technically advanced, faster and simple-to-use payment processing that accepts multiple payment types
  • Be consistently better informed so you can react quicker and plan better – real-time access to all your travel and payment data in one place provides a global view of your entire payment ecosystem
  • Manage transactions, refunds, charge-backs, disputes and settlements with customers and suppliers any time, wherever they are
  • Easily manage fees variance and how they are calculated
  • Get paid faster by integrating a smooth, effortless checkout into your travel website
  • Stop chasing payments
  • Automate all accepted payment types
  • Sync to accounting and CRM platforms
  • Meet Payment Card Industry Data Security Standards (PCI DSS), enhanced data security and regulatory compliance provides better fraud protection
  • Automate updates and implement mandatory functionality for smoother performance and increased data accuracy.

travel sector payment gateway API integration

In Australia, card-not-present (CNP) fraud accounted for 84.9% of all card fraud in 2018. Fraud was up 2.3% to $574.3 million.


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Are you facing any of these challenges? If you’re keen to learn how you can overcome them, get in touch with ECJ’s team and they’ll walk you through the best solutions to suit your business needs. Schedule a free 20 minute consultation with ECJ Technology today. Get your digital transformation journey started with a trusted software development company.

reduce business operation costs